Delivery & Return

 

Shipping & Returns

 

Last updated: 18/06/2025


Thank you for your purchase — we hope you love your order. However, if for any reason you’re not completely satisfied, you may return your item(s) for a refund, store credit, or exchange.

Please read the terms below for more information.

 

📦 SHIPPING & DELIVERY

 

We currently ship within Europe (UE + EFTA) and internationnaly 

  • Estimated delivery time (EU & EFTA): 1–10 business days
  • Rest of the world: Up to 14 business days
  • Average shipping time: 4 business days depending on destination

Please note that during high-demand periods (drops or holidays), delays may occur.

 

🔁 RETURNS

  • Return period: 30 days from the date of delivery
  • Condition: Items must be unused, unworn, and returned in their original packaging with tags intact.

 

Please note:

  • Return shipping costs are the responsibility of the customer
  • We do not accept returns on sale items or limited releases marked “final sale”


📮 RETURN PROCESS

To return an item:

  1. Place the product in its original packaging.
  2. Include the return form (available via email upon request).
  3. Ship your return to the following address:

 

MØMENT Returns

Enggata 29

Gamle Fredrikstad

1636, NORWAY

Once your return is received and inspected, we will notify you via email and issue a refund, store credit, or exchange, depending on your request.

 

❓ Questions?

 

Email us at: hello@dropthemoment.com